Who we are

Dixons Travel is a leading airport technology retailer with stores across the UK, Ireland, Oslo and one store on the P&O Ventura Cruise Ship. Dixons Travel is a division of Dixons Retail, a subsiduary of Dixons Carphone. We opened our first Dixons Tax Free store in 1994 in Heathrow Terminal 3 and in 2009 we rebranded to Dixons Travel.

Dixons Travel is part of the Dixons Carphone group which is Europe’s leading specialist electrical and telecommunications retailer and services company, employing over 42,000 people in 9 countries. Offering a comprehensive range of electronic and mobile products, connectivity and expert after-sales services.

Our Structure

The organisation is divided into a number of subsidiaries, full details of which are published on the Dixons Carphone website. The Company has three main divisions: UK & Ireland, Nordics, and Southern Europe. Each of these divisions is supported by its own support centre (head office) and distribution network. Each division procures goods for resale (i.e. products to be sold in our stores) and goods not for resale (i.e. service providers such as catering and cleaning, construction services, IT partners, etc.).

Product Sourcing

As well as buying goods from many leading brands, our OEM (Original Equipment Manufacturer) operation, based in Hong Kong, sources many product types that are sold in our stores under our own or licensed brand names from suppliers in the Far East and Europe. This part of our operation is well established and has been actively engaging in ethical auditing / risk assessment for many years. We have utilised that knowledge and experience when creating our modern slavery team and understanding our wider business and supply chain.

We are aware that some of the products we sell or the services we procure carry a risk of Modern Slavery, either due to the location where they are manufactured, the raw materials that they contain, or the engagement of labour providers, sub-contractors and similar. Over time, we need to develop effective methods of communication and collaboration with our key suppliers to better understand what happens further down our supply chains, working together to resolve any issues that we may encounter.