Challenge us Reserve before you fly

Ways to shop

Shop now, collect on your return

This service is available at selected airports only. Ask in store for more information.

Reserve before you fly and collect in store

Currently, our full product ranges are not displayed on this site, but if you are looking for something specific, our will be happy to take your call. Goods cannot be purchased online. You’ll need to call the store up to seven days and at least eight hours before your travel to reserve an item.
Link to store contact details

As all Reserve before you fly sales take place in our stores, they are subject to the normal in store terms of sale, statutory rights and Store Manager's discretion.
You will not be asked to pay until you collect the goods from your chosen store on products that you have reserved online before your flight. Products cannot be purchased online.

Shop now, and we’ll deliver to your door

Shop in store and we’ll deliver your purchase to your door.  Choose delivery from Free, Next Day or at a time to suit.
Store purchases are subject to different delivery options and charges. Please ask in store for details.

Internet Beating Prices

We beat the websites of Amazon, John Lewis and Argos on all Apple products, tablets, laptops, cameras and premium headphones.

Twice weekly we check the prices of identical products (including delivery) in stock on Amazon.co.uk, John Lewis.co.uk and Argos.co.uk; challenge us today. Third party sellers excluded. All headphones over £100 are included in the premium headphones category.

If you choose to reserve before you fly, we promise to honour the reservation price or the in store price, whichever is less.

Returns policy

If you change your mind…
If you change your mind and would like to return your product, we’re happy to exchange or refund it as long as:
(1) The product is in its original unopened and sealed packaging
(2) You return it within 21 days* of purchase date to any Dixons Travel, Currys or PC World store
(3) You have proof of purchase such as the original receipt, delivery note or bank statement
*For items purchased from a BAA airport (Heathrow, Stansted, Edinburgh, Glasgow and Aberdeen) you may be entitled to a period of longer than 21 days. Please check BAA for information regarding BAA’s world shopper promise.

Either visit a Dixons Travel, Currys or PC World store with your proof of purchase or call Customer Services on 08445 61 62 63 with your order reference number and delivery details to hand.

For a refund or exchange, the product must be in otherwise 'as new' condition, complete with any accessories and free gifts offered and if possible, with the original box and packaging.

Consumable items, such as non-rechargeable batteries and ink cartridges are covered by guarantee for three months after delivery.

If your product develops a fault…

Should you suspect a fault with your product, you can read the troubleshooting section of the product manual as it may be a common problem that can be easily resolved. Visit the Knowhow Knowledge Bank for additional expert support, downloads, manuals and advice, or call Customer Services on 08445 61 62 63. Depending on the product, we may be able to take you through a telephone diagnostic to make sure it is not a problem that can be resolved quickly.


If your product develops a fault within the first 21 days after purchase, we’ll always offer you the choice of an exchange or refund in line with our returns policy.

Once we have determined there is a fault we will then give you an exchange or full refund plus any delivery charge paid. However, we do have the right to retain any charge paid for services that have already begun or have been completed.

If your product develops a fault during the remaining guarantee period we’ll provide a prompt and professional resolution. It may be that we refer you to the product manufacturer’s own service teams for the repair as they have skilled and qualified engineers that are best placed to help with faults and problems.

If a repair service isn’t available for your product, we will offer you a replacement.

Please bring your faulty product to a Dixons Travel, Currys or PC World store with your proof of purchase so that we can help resolve the fault by arranging a repair. Alternatively call Customer Services on 08445 61 62 63 with your order reference number and delivery details to hand so we can arrange collection and repair of your faulty product. If a fault occurs while you are abroad, please contact us to discuss how we can assist.

In all cases, we reserve the right to inspect the product and verify the fault. We do not cover faults caused by accident, neglect, misuse or normal wear and tear.

If a DVD, CD, or software item is faulty under guarantee we will happily exchange it for the same title or offer a refund.

THIS RETURNS POLICY DOES NOT AFFECT YOUR LEGAL RIGHTS. DETAILS OF YOUR LEGAL RIGHTS ARE AVAILABLE FROM TRADING STANDARDS OR CONSUMER DIRECT.

Inaccurate information

Sometimes mistakes happen and we unintentionally publish inaccurate information on the site, such as description or availability of a product. In this instance, we may have to cancel your reservation at any time up to the point of collection, even if you have received verbal confirmation from the store.

Age restrictions

Some of our products have a minimum age requirement such as computer games. By ordering from us, you confirm that you are of the required age. Your age may be checked using 192.com.

Recycling

Electrical equipment
Recycling unwanted electrical products is better for the environment. Lead and other toxins contained in electrical goods can cause soil and water contamination, which can have a detrimental effect on the natural habitat, wildlife and also human health. When situated near populated areas these toxins can cause problems to communities as their water and soil becomes polluted.

Many of the electrical items that we throw away can be repaired or recycled. Recycling items helps to save natural resources and also reduces the environmental and health risks associated with sending waste electrical goods to landfill.

If you have any electrical equipment that you want to recycle, please take it to any Currys or PC World store for disposal.

Please note, if you recycle a product that holds personal data such as a desktop PC, laptop, smartphone or tablet, you need to remove all information and data from the device beforehand as we will not remove it.

Batteries

We are responsible for the collection, treatment and recycling of waste batteries. You’ll find recycling bins for batteries in all Currys and PC World stores so you can deposit your used portable batteries in store.

We accept the following batteries:
AA or AAA batteries
Batteries used in mobile phones or laptops
Batteries fixed to the motherboard of a personal computer or laptop
Batteries found in wristwatches

Sorry, we don’t accept the following batteries:
Industrial batteries
Automotive batteries
If you require information on how to recycle these types of batteries, contact your supplier or local council.

This website

We, our Group of companies and our suppliers own the copyright, trademarks and all other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means, only for your own personal, non-commercial use. Any other use or reproduction of the material or content is strictly prohibited.

You may not create any link to this website without our prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.

General

These terms and conditions, and all transactions relating to this website and all non-contractual obligations arising from any transaction carried out on this website, are governed by English law and are subject to the non-exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.
Your data protection rights are set out in our Privacy policy .

Additional terms and conditions may apply for prize competitions and our added value services and offers. If so, you will be alerted to them at the relevant juncture.

These terms and conditions only cover the Dixons Travel website. Any other websites to which you link from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites which are not under our control.

We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply. Dixons Travel is a trading name of DSG Retail Ltd., Maylands Avenue, Hemel Hempstead, Herts, HP2 7TG. Registered in England No. 504877. VAT No. 226 659 933.

Technology Guides We'll beat

Our Stores


  • BELGIUM
  • our partner store, KNOWHOW - Brussels

Copyright © Dixons Travel
Privacy & Cookies | Site Map